Shipping policy
SHIPPING POLICY
At Aventurine, we aim to offer a seamless and reliable shopping experience. We partner with trusted courier services across India and internationally to ensure safe and timely delivery.
Order Processing
- Orders are dispatched within 24 hours from our warehouses across India
- In exceptional circumstances, additional processing time may be required — you will be notified via email
- Delivery timelines can be checked using the "Check Delivery" option on the product page
- Most locations are eligible for 48-hour delivery (excluding processing time)
- Deliveries are made on business days only (excluding Sundays and public holidays)
Shipping Charges — Domestic (India)
- Free shipping on all orders above ₹4,500
- Flat ₹250 shipping fee on orders below ₹4,500
International Shipping & Customs
- Shipping charges are calculated at checkout
- All international orders are shipped from India via trusted logistics partners
- Orders may be subject to import duties, taxes, or customs charges as per your country's regulations — these are payable directly by the customer at delivery
- Aventurine does not control or pre-calculate these charges
- If a shipment is refused due to unpaid duties, the shipping cost will be deducted and the remaining amount refunded
U.S. Shipping Disclaimer As per current U.S. import regulations, shipments to the United States may attract additional duties or tariffs. These charges are collected by the courier at delivery and are fully payable by the customer. Aventurine is not liable for these charges — we recommend reviewing local import regulations before placing an order.
For assistance, please contact our support team.